The top 15 providers include Heltar, AiSensy, Gallabox, Yellow.ai, Interakt, Wati, Twilio, 360Dialog, Kaleyra, SleekFlow, MyOperator, CallHippo, ControlHippo, Infobip, and Zoko Let's dive into their features, Pricing, and limitations to help you pick the right partner.
The following list does not rank the specific providers since the "best" one for your business might be based on particular features or UI/UX preferences.
1. Heltar - Features & Pricing
Sell products 10x faster with our mobile & Desktop platforms!
Heltar was built to democratize access to WhatsApp business API to SMEs & reduce the WhatsApp operation costs for Enterprises.
Heltar provides an easy-to-use, no-code chatbot builder with the latest integrations.
Heltar Features:
- AI-enabled no-code chatbot builders with advanced capabilities and intuitive UI.
- Bulk messaging and bulk broadcasts.
All the campaign analysis tools you will need, including link tracking and external integrations, are not provided by Interakt.
You can send 4800 messages per minute on Heltar vs 600 messages per minute on Interakt's most expensive plan.
Catalogue messages are included with their base models and do not cost extra, unlike Interakt.
Dedicated account manager & growth consultation for all clients.
OpenAI Integration: Domain-specific integration with your pre-trained OpenAI models.
Limitations:
Integrations: Heltar allows multiple integrations, straightforward or complex. The drag-and-drop and low-code system allows every integration with Heltar's WhatsApp Business API.
Pricing:
| Features | Lite | Starter | Growth | Pro | Custom (Talk to Us) |
| Eligibility Recommendation | <5,000 Automated Conversations per month | 5,000 - 10,000 Automated Conversations per month | 10,000 - 50,000 Automated Conversations per month | 50,000 - 1,00,000 Automated Conversations per month | > 1,00,000 Automated Conversations per month |
| Platform Subscription | 0 | ₹2099/mo | ₹4999/mo | ₹9999/mo | Custom |
| Number of Automated Conversation Sessions Included FREE (Credits) | 100/mo | 5,000/mo | 15,000/mo | 30,000/mo | Custom |
| Additional cost per automated session after Free Credits | ₹5/session | ₹2/session | ₹1.75/session | ₹1.5/session | Custom |
| Number of WhatsApp Business Accounts Allowed | 1 | 1 | 1 | 2 | Custom |
| Additional cost per WABA | Not Applicable | ₹799/mo | ₹799/mo | ₹799/mo | Custom |
| Meta Marketing Cost (To be paid on Actuals directly to Meta) | ₹0.7846/conversation (24-hr window) | ₹0.7846/conversation (24-hr window) | ₹0.7846/conversation (24-hr window) | ₹0.7846/conversation (24-hr window) | Custom |
| Meta Utility/Authentication Cost (To be paid on Actuals directly to Meta) | ₹0.1150/conversation (24-hr window) | ₹0.1150/conversation (24-hr window) | ₹0.1150/conversation (24-hr window) | ₹0.1150/conversation (24-hr window) | Custom |
| Meta User-Initiated Message Cost | FREE | FREE | FREE | FREE | Custom |
2. AiSensy - Pricing & Features
AiSensy Pricing:
AiSensy Pricing starts at ₹999/month, called the Basic plan, which offers only 10 Tags and 1200 messages/minute, followed by their Pro and Enterprise plans with additional features.
AiSensy Features:
Apart from the WhatsApp Templates and broadcast, AiSensy focuses on the following features:
Ability to connect No-Code Chatbots from Google Dialogflow in a Single Click
Single-click broadcasts to reach thousands of customers instantly.
Integrate your Shopify & WooCommerce stores easily with AiSensy & automate notifications for Order delivery, Abandoned Carts, etc.
Free access to essential integrations like AWRFree.
Advanced API integration options for seamless automation.
AiSensy Limitations:
Limited features in Basic & Pro plans: AiSensy has key tool restrictions that are fully available on Heltar for 0 additional cost.
Tags and attributes capped: Features like tags and attributes are limited but come free with Heltar.
Restricted analytics: AiSensy's basic plans offer limited, free analytics on other platforms.
No campaign scheduler in the Basic plan: The Basic plan lacks a campaign scheduler, reducing automation options.
3. Gallabox - Pricing & Features
Gallabox Features:
- Businesses can collect user data with easy WhatsApp flows.
- Your team can build WhatsApp chatbots without writing any code!
- Lead qualification, Service bookings, Order tracking, Surveys, and Event registration are all under one provider!
- Generative AI features can be integrated into the WhatsApp chatbot with Gallabox GenAI.
- Drip Marketing with Gallabox's pre-built templates allows businesses to send messages at intervals on WhatsApp.
Gallabox Limitations:
- No monthly plans are available; users can only subscribe to quarterly & Yearly plans. This means spending a minimum of ₹9000/quarter to try the platform.
- Onboarding for these platforms is quite complicated. Gallabox provides no onboarding assistance for their Growth plans.
- Additional $5/Month for Shopify integrations. This will be very costly for businesses that want WhatsApp in their Shopify store!
Gallabox Pricing:
Growth Plan starts at ₹2999/month and allows up to 6 users & 15 integrations across business apps. Scale & Pro cost ₹5999/month & ₹9999/month, respectively, and offer assisted onboarding along with varying complexities of WhatsApp bots.
4. Yellow.Ai - Pricing & Features
Yellow.ai is a leading WhatsApp Business Solution Provider, offering businesses a comprehensive platform for AI-powered automation across multiple communication channels.
Yellow.ai Features:
Omnichannel Engagement: Engage with customers across multiple channels, including WhatsApp, email, and voice, using Yellow.ai's unified platform.
Advanced Chatbots: Yellow.ai's AI-driven chatbots enable businesses to provide real-time customer support and automate repetitive tasks.
Comprehensive Analytics: Yellow.ai provides detailed analytics and reporting tools, allowing businesses to gain insights into customer interactions and improve engagement strategies.
Yellow.ai Pricing:
5. Interakt - Features & Pricing
Interakt Features:
- Auto Retries: Allowing businesses to automatically send messages to failed leads.
- Campaign Summary Report: Allows businesses to track all their campaigns in one dashboard.
- COD to Prepaid Campaigns: Shopify merchants can ask customers to prepay for their COD orders and send automated delivery notifications on WhatsApp.
- WhatsApp Chatbot: Create chat workflows on WhatsApp
- Auto Chat Assignment: Allowing sales managers to auto-assign chats to the sales team.
Interakt Limitations:
- Interakt's cheapest monthly offering, 'Growth Plan,' costs ₹999/month!
- The plan's consumer-level campaign report is unavailable, costing ₹2499/month!
- A limit of 300 requests/min, meaning 10000 messages would take >30 mins to send!
- No catalogue messaging is available for the base pricing; for that, you will have to shell out an extra ₹1000/month!
Pricing:
6. Wati - Pricing & Features
Wati Features:
- Broadcast – Bulk engagement with your customers efficiently through customized campaigns.
- Chatbots – Create no-code chatbots and integrate them with Claude, Gemini, or OpenAI API Keys to provide responses to queries.
- Shared Team Inbox – Have a shared inbox for your team on the WhatsApp Business API.
Wati Limitations:
- Limit on chatbot sessions: Wati restricts the number of chatbot sessions, limiting scalability for high-interaction businesses.
- Extra charge for additional responses: Wati adds costs for extra chatbot responses once you surpass the included limit.
- 5 users limit per plan: Wati limits user access to 5 per plan, unlike Heltar, which has no user restrictions.
- Basic chatbots: Wati's are simple and rely on predefined responses, lacking advanced automation features.
Wati Pricing:
7. Twilio - Features & Pricing
Twilio's features:
Voice API: IVR & self-service allow users to set up a modern IVR with AI-enabled support.
Twilio Segment CDP: You can create personalized engagement and build customer profiles across a single platform.
Twilio Sendgrid Email API: Users can build a custom email API with a brand trusted by top companies.
Limitations of the Twilio platform:
Twilio doesn't have a dedicated chats dashboard.
Additional charge for every Message and conversation message
Only API integration is available, meaning no chatbots either.
Twilio Pricing:
$0.004/Conversation, $0.00Messagege
8. 360Dialog - Pricing & Features
360Dialog Features:
Direct WhatsApp API Access: Enables businesses to bypass intermediary platforms for a more reliable experience.
Scalable Messaging: Perfect for large organizations, capable of handling high-volume campaigns.
Analytics Tools include comprehensive reporting and analytics for monitoring customer interactions in real-time.
No-Code Chatbot: Easily deploy chatbots with simple drag-and-drop tools, enabling automation without coding.
360Dialog Limitations:
Focus on Enterprises: 360Dialog's focus on scalability makes it more suitable for larger enterprises rather than small businesses.
Limited Integrations: Although it offers direct API access, the number of native integrations is lower than that of platforms like Heltar.
360Dialog Pricing:
The Pricing for 360Dialog starts at €49/month.
9. Kaleyra (Tata Communications)- Features & Pricing
Features:
OTP Verification: Secure login and transaction alerts for enhanced user authentication.
Global Reach: Operates in 190+ countries, ensuring seamless communication worldwide.
Multi-Channel Support: SMS, WhatsApp, Voice, and Email integration for versatile communication.
API-Driven: Easy-to-integrate APIs for quick setup and scalability.
Real-Time Analytics: Track campaign performance and delivery rates in real time.
Compliance & Security: GDPR, HIPAA, and other regulatory compliance for secure messaging.
Two-Way Messaging: Engage customers with interactive conversations.
High Deliverability: Robust infrastructure ensuring high SMS and WhatsApp delivery rates.
Pricing:
Custom Volume-Based Pricing: Tailored plans based on business needs and usage.
Pay-As-You-Go: Flexible Pricing for startups and small businesses.
Enterprise Plans: Competitive rates for large-scale operations.
Limitations:
Pricing Transparency: Custom pricing may not be suitable for businesses looking for fixed, upfront costs.
Learning Curve: Advanced features may require technical expertise for seamless integration.
10. Sleekflow - Features & Pricing
Features:
- Omnichannel Inbox - Centralize chats across channels and automate messaging workflows using Flow Builder.
- SleekFlow AI -Train your AI revenue agent and track pre-sales inquiries using the ticketing system.
- Broadcast Campaigns - Send personalized bulk messages and Manage customer data using Social CRM.
- Catalogue & Payment Links - Sell products and services in chats. Connect your tech stack and Channels & Integrations.
- Analytics - Track chat and conversion metrics and Manage user and system access with integrated Data Security.
Use Cases:
- Sales Team Management - Maximize speed-to-lead
- Marketing Automation - Capture and nurture leads
- Click to WhatsApp Ads - Improve ads conversion rate
- WhatsApp Flows - Build intuitive forms
- Coupon Marketing - Boost customer loyalty
Pricing:
11. MyOperator - Features & Pricing
Features:
Call Management: Automates call routing to the right department or employee. Provides options for IVR (Interactive Voice Response) to handle customer queries efficiently.
CRM Integration: Integrates with popular CRM tools like Salesforce, HubSpot, and Zoho for seamless customer data
Virtual Phone Numbers: Offers toll-free and local numbers to establish a professional presence. Supports multiple numbers for different regions or campaigns.
Call Recording: Records calls for quality assurance, training, and compliance purposes.
Limitations:
Limited International Coverage: Virtual numbers and services may not be available in all countries.
- Customer Support: Response times for customer support may vary depending on the plan or region.
Pricing:
12. CallHippo - Features & Pricing
Features:
- Free Phone Number: Each user receives one phone number and SMS & MMS Support.
- Calling Minutes: Allocated minutes for outbound calls, along with forwarding calls to personal devices to reduce missed calls.
- Number Porting: Retain existing numbers when switching providers and allow customers to request callbacks via your website.
- Per Minute Call Expense Limit: Set limits to control call expenses while enhancing security by masking numbers in reports.
- DID Group: Group numbers are used for efficient management to adhere to legal regulations for call recording.
Pricing:
13. ControlHippo - Features & Pricing
Features:
- Omnichannel Inbox – Connect with customers across multiple messaging channels.
- Omnichannel CRM Integration – Seamlessly integrate all messaging channels with your CRM for unified communication.
- Analytics Report – Gain actionable insights to drive informed decision-making.
- AI Chat Assistant – Leverage smart AI to assist with customer queries in real-time.
- Workflow Automation – Automate conversations using customizable messaging workflows.
- Extensive Integrations – Connect with popular platforms such as HubSpot, Slack, Bitrix24, Pipedrive, Monday.com, Salesforce, Zoho, and Webhooks, among others, to streamline your team’s communication and operational efficiency.
Pricing:
14. Infobip - Pricing & Features
Infobip Features:
Omnichannel Support: Businesses can reach customers across multiple channels from a single platform, ensuring a consistent brand experience.
AI-Powered Chatbots: Infobip’s chatbots are equipped with AI-driven automation tools that enhance customer service and engagement.
Global Reach: Infobip supports over 700 telecom integrations globally, making it one of the most reliable platforms for international campaigns.
Secure Communications: Infobip ensures that sensitive customer data is always protected by advanced encryption and security protocols.
Infobip Limitations:
Complex Pricing: The pricing structure can be confusing and is typically customized based on the specific needs of a business.
Overwhelming Features for Smaller Businesses: Infobip’s extensive features may be overwhelming for smaller businesses that don’t require such advanced capabilities.
Infobip Pricing:
Pricing is custom-based depending on the scale and specific needs of the business.
15. Zoko - Pricing & Features
Features:
Zoko offers AI-powered chatbots that handle tasks like answering queries, sending notifications, and automated responses.
Multi-Agent Support: Zoko enables multiple team members to use one WhatsApp number, allowing for seamless customer support and interaction via a shared inbox.
Zoko’s seamless integration with your Shopify account allows you to target abandoned carts and ping your website visitors as required.
Limitations:
Additional Shopify plugins are charged separately, while additional plugins at Heltar are freely available.
Pricing:
Are you prepared to change?
Check out Heltar- Best WhatsApp Business API now to see how it may improve corporate communication. For additional details, get in touch with our staff.
Calculate your WhatsApp conversation pricing with Heltar here!