AiSensy vs Gallabox - Objective Competitor Comparison (2024)

Looking for a WhatsApp Business API alternative for your business? In this article,we’ll be comparing AiSensy and Gallabox's Whatsapp API Offerings. Our methodology is straightforward: We'll analyze the their chepaest and most expensive offerings, excluding the enterprise plans that can vary significantly in features and pricing based on the organizational requirements.

By the end of this analysis, you'll have a clear, actionable understanding of how AiSensy and Gallabox stack up, enabling you to make an informed decision that aligns with your business communication strategy.

Cheapest Plan Comparison: AiSensy vs Gallabox

AiSensy offers a more affordable and feature-rich plan compared to Gallabox, particularly with its lower annual cost, unlimited agent logins, and advanced audience segmentation. However, Gallabox provides valuable features like chatbot flows and more integration options, making it a strong choice for businesses looking for these capabilities. Overall, for cost-conscious users prioritizing core features, AiSensy is the better option, while Gallabox may be more suitable for those needing advanced automation and integrations.

Gallabox & AiSensy Customer Reviews

AiSensy Reviews

AiSensy has received overwhelming criticism for its mismanagement and poor customer service. Users report delays in task processing, inactive plans despite payments, and unresponsive support. The platform has also been accused of withholding refunds and sending misleading payment invoices. With no direct call support and vague promises to resolve issues, many customers describe the service as 'terrible' and untrustworthy, advising others to avoid it."

AiSensy is a user-friendly platform with an intuitive dashboard and strong WhatsApp marketing features, offering great engagement for campaigns. However, I’ve struggled with poor customer support, as response times are slow, and calls often go unanswered or are disconnected. While the pricing is competitive, the minimum recharge limit and lack of a free trial are drawbacks. Overall, it's a solid tool for WhatsApp marketing, but support needs improvement.

Gallabox Reviews

I find Gallabox to be a very user-friendly platform that simplifies managing WhatsApp communications. It integrates seamlessly with popular CRM tools and e-commerce platforms like Zoho, Shopify, and WooCommerce, which makes it easy to streamline operations. The WhatsApp Chatbots are particularly useful, automating many customer interactions and ensuring quick responses. I’ve also found the platform's multi-agent shared inbox to be a great feature for team collaboration, ensuring no customer query goes unanswered.

One of the standout features for me is the flexibility Gallabox offers in terms of automation and customer engagement. I can easily run WhatsApp drip campaigns and broadcast messages tailored to specific audience segments. This has helped improve marketing efforts and customer retention. The platform is also highly responsive, and their support team is always quick to assist, which has made my experience even better. Overall, it’s a solid tool for businesses looking to enhance communication through WhatsApp

​~Gallabox Customers, Source: G2

AiSensy Pro vs Gallabox Pro: Most expensive plans comparison

We can see AiSensy Pro offers a more affordable option at lower conversation costs but the distinction between their basic and pro plans isn't that huge. Gallabox Pro justifies its higher price with advanced features like AI Chatbots, advanced campaign segmentation, and more integrations. For businesses seeking these added capabilities, Gallabox provides a more feature-rich solution, making it a strong choice despite the higher cost.

Try Heltar Today

Start with our free trial and experience the difference in service and support. Choose Heltar for a straightforward, feature-rich approach to WhatsApp Business communications that won't strain your wallet. Have a look at some of our other comparisons.