In this article we will be comparing the cheapest and most expensive plans offered by these companies, their features. And how much cost you would be paying if you used them to send 50,000 marketing messages a month. We will not be looking at their Enterprise offerings since they can vary wildly in offering and prices depending on the organisation. Let's dive in
Cheapest Plan Comparison: AiSensy vs Interakt
| Feature | AiSensy Starter | Interakt Starter |
| Annual Cost | ₹10,788/year | ₹9,588/year (+ taxes) |
| Marketing Conversation Cost | ₹0.88/conversation | ₹0.882/conversation |
| Authentication Cost | ₹0.125/conversation | ₹0.129/conversation |
| Utility Conversation Cost | ₹0.125/conversaton | ₹0.160/conversation |
| Key Features | Smart audience segregation, manager monitoring, chatbot integration | Shared team inbox, Instagram inbox, CTWA ads |
| Limitations | No campaign scheduler, no Google Sheets integration | No advanced analytics in Starter plan |
"Interakt is an incredibly user-friendly platform that simplifies managing conversations and creating campaigns. Its automation features are a big time-saver, making it especially beneficial for small businesses to enhance customer interactions through WhatsApp. The support team is exceptional, providing timely responses and effective solutions. Integration capabilities are seamless, and tools like bulk messaging add significant value. While the platform is highly innovative, there’s a slight learning curve for setting up automated workflows, which could be improved. Overall, it’s a great tool for scaling business communication effortlessly."
~Interakt Customers, Source: G2
"While Interakt offers useful features like bulk messaging and customer segmentation, the platform has its drawbacks. Some users face glitches during broadcasts, and implementing chatbots can be tedious and time-intensive. Additionally, the basic subscription feels limited in features, which might not meet the needs of advanced users. Although the UI is well-designed, it often demands technical expertise or ongoing learning, which can be challenging for non-tech-savvy individuals. The support team receives mixed feedback—some users report excellent assistance, while others find it inadequate. Interakt shows promise but could benefit from addressing these limitations."
~Interakt Customers, Source: G2
AiSensy Reviews
AiSensy has received overwhelming criticism for its mismanagement and poor customer service. Users report delays in task processing, inactive plans despite payments, and unresponsive support. The platform has also been accused of withholding refunds and sending misleading payment invoices. With no direct call support and vague promises to resolve issues, many customers describe the service as 'terrible' and untrustworthy, advising others to avoid it."~AiSensy Customers, Source: trustpilot.com
Most Expensive Plan Comparison: AiSensy vs Interakt
| Feature | AiSensy Advanced | Interakt Advanced |
| Annual Cost | ₹25,908/year | ₹33,588/year (+ taxes) |
| Marketing Conversation Cost | ₹0.88/conversation | ₹0.863/conversation |
| Authentication Cost | Not Specified | ₹0.129/conversation |
| Utility Conversation Cost | Not specified | ₹0.160/conversation |
| Key Features | Basic Features + Unlimited agents, CSV campaign scheduler, campaign tracking | Basic Features + Advanced APIs, automation analytics, order-related webhooks |
| Limitations | No fallback SMS or privacy features | Higher cost compared to competitors |
