When integrating WhatsApp with your Shopify store, choosing the right WhatsApp Business API provider is crucial. This comparison will help you make an informed decision by analyzing the top providers based on their Shopify integration capabilities, pricing, and features.
1. Heltar
Heltar allows your business to reach, notify, and engage your customers with just one click.
Being an Official Meta Partner Heltar allows you to send 1,000,000+ messages with just one-click without facing the risk of getting banned.
Being an up-and-coming company, Heltar's client service is one of the best in the Industry.
Base Platform Pricing
Starter: ₹999/month (₹8,999/year) - includes WhatsApp CRM + Bulk Messaging
Growth: ₹1,999/month (₹17,999/year) - includes Heltar Bot as well
Enterprise: Custom
WhatsApp Conversation Charges
- Marketing: 76p/24 hours
- Utility: 32p/24 hours
Service: 32p/24 hours
Shopify Integration Features
Free Integration - When you sign up for Heltar Bot, you get access to free Shopify Integration. This ensures businesses of all sizes can seamlessly connect their Shopify stores with Heltar without worrying about hidden fees.
Native Abandoned Cart Recovery - Re-engage potential customers with automated abandoned cart recovery messages. Heltar allows you to send personalized WhatsApp notifications to remind customers of the items left in their cart, often leading to increased conversions.
Automated Order Updates - Keep your customers informed at every step of their purchase journey. Heltar enables automated order confirmations, payment updates, delivery notifications, and more, enhancing transparency and customer satisfaction.
Product Catalog Sync - Easily sync your Shopify product catalog with Heltar to streamline messaging and promotions. This feature ensures your product details are always up-to-date and ready for targeted campaigns.
One-Click Checkout Links - Simplify the buying process with one-click checkout links. Customers can instantly complete their purchases through WhatsApp, reducing friction and improving the shopping experience.
Key Advantages
Most Competitive Pricing in the Market - Heltar offers one of the most affordable pricing structures, making advanced Shopify and WhatsApp integrations accessible for businesses of all sizes.
Unlimited Users Included in All Plans - Whether you’re a solo entrepreneur or managing a large team, Heltar accommodates unlimited users on all plans, allowing seamless collaboration without user-based restrictions.
Free Chatbot Responses - Automate customer interactions with Heltar’s free chatbot feature. From answering FAQs to assisting with orders, the chatbot enhances efficiency while reducing manual workload.
24/7 Customer Support - Heltar ensures you’re never left in the dark with round-the-clock customer support. Whether you need technical assistance or have queries about features, help is always just a message away.
2. Wati
Base Platform Pricing
- Growth - ₹2,499/month (₹23,988/year)
- Pro - ₹5,999/month (₹53,988/year)
- Business - ₹13,499/month (₹1,61,988/year)
WhatsApp Conversation Charges
Only a flat 5% markup on your Meta conversation charges - lowest in the entire industry!
Shopify Integration Features
- Automated order tracking for seamless updates
- Integration of product catalog with Shopify
- Basic abandoned cart recovery notifications
- Automated customer support for faster resolutions
Limitations
- Tiered Features in Shopify Integration across planbs
- Maximum of 5 users per plan
- Chatbot session limits restrict usage
- Extra charges for exceeding chatbot response limits
3. AiSensy
Base Platform Pricing
- Basic: ₹999/month (₹10,788/year)
- Pro: ₹2,399/month (₹25,908/year)
- Enterprise: Custom pricing
WhatsApp Conversation Charges
- Marketing: 81p/24 hours
- Utility: 12.5p/24 hours
- Authentication: 35p/24 hours
Shopify Integration Features
- ₹1,999/month for chatbots with 5 workflows
- Paid Shopify integration as a premium feature
- Basic order notifications for customer updates
- Product catalog sync for streamlined operations
- Customer support automation for faster query resolutions
Limitations
- Shopify integration only in higher-tier plans
- Limited campaign scheduling in basic plans
- Advanced analytics available with extra charges
- Restricted number of attributes and tags
4. Interakt
Base Platform Pricing
- Basic: ₹2,499/month (₹23,988/year)
- Pro: ₹3,499/month (₹33,588/year)
- Enterprise: Custom pricing
WhatsApp Conversation Charges
- Marketing: 82p/24 hours
- Utility: 16p/24 hours
- Service: 35p/24 hours
Integration-Specific Features
- Deep Shopify integration for seamless operations
- Automated order updates to enhance customer communication
- Catalog management for efficient product handling
- Payment processing integration for smoother transactions
Limitations
- Separate charges for automated checkout flow
- Higher base pricing for chatbot functionality
- Additional costs for advanced features
5. Doubletick
Platform Pricing
- Starter: ₹2,500/month (exclusive of GST@18%)
- Pro: ₹3,500/month (exclusive of GST@18%)
- Enterprise: Custom pricing
WhatsApp Conversation Charges
- Marketing: 89p/24 hours
- Utility: 12p/24 hours
- Service: 32p/24 hours
Shopify Integration Features
- Basic order notifications
- Simple product catalog sync
- Customer support automation
Limitations
- Shopify Integration not available in Starter Plan
- Agent Limit restricted to 5 in Starter plan and 10 in Pro plan
- Limited automation capabilities
- Basic integration features
Conclusion
After analyzing these WhatsApp Business API providers for Shopify integration, Heltar emerges as the most cost-effective and feature-rich solution.
Key differentiators include:
Lowest total cost of ownership (platform + conversation charges)
No additional integration charges
Comprehensive feature set included in base pricing
Unlimited users across all plans
Free chatbot functionality
24/7 customer support
For Shopify store owners looking for the best value proposition, Heltar provides the most comprehensive solution without hidden costs or limitations. While other providers offer similar core functionalities, their additional charges for basic features and higher conversation rates make them less cost-effective for growing businesses.
Recommendation
For small to medium-sized Shopify stores, Heltar's Growth plan offers the best balance of features and cost. Larger enterprises might consider Heltar's Enterprise plan, which provides advanced features while maintaining cost advantages over competitors' similar offerings.
Consider your specific needs, but remember that hidden costs for basic features can significantly impact your total expenses. Heltar's transparent pricing and comprehensive feature set make it the recommended choice for most Shopify stores looking to integrate WhatsApp Business API.
Try Heltar Today
Start with our free trial and experience the difference in service and support. Choose Heltar for a straightforward, feature-rich approach to WhatsApp Business communications and Shopify Integration that won't strain your budget.
Get Started Now and Simplify Your Business Communications!
