How to Get a WhatsApp Business API Account [Explained in Simple Steps 2025]

​Why use WhatsApp Business API?

WhatsApp Business API is a special service that is built on top of WhatsApp and helps businesses connect with customers with added functionalities like option to send automated messages, alerts, use chatbots, send bulk messages with one click, setup team inbox and provide customer support efficiently. This tool will enable companies to communicate with many people simultaneously, making their service faster and more efficient.

Why Get Your WhatsApp Business API From A Business Provider

Meta has affiliated a few Business Service Providers(BSP) to give access to the WhatsApp API to businesses.

Here’s why you should get WhatsApp Business API from a business provider:

1. ​Business providers simplify the WhatsApp Business API setup, helping you quickly and smoothly establish your messaging capabilities, and reducing potential administrative difficulties.
2. Providers offer end-to-end technical support also pre-built tools like no code drag and drop bot creation, etc. for a smooth and simple implementation and this also helps in reducing the expenditure on the development team.
3. It is also easier to get a verified badge (blue tick) if the API is bought from a verified BSP.
4. Getting WhatsApp Business API by a business provider also reduces the chances of getting flagged as spam on sending bulk messages.
5. Easy troubleshooting and contact of the support as you can always reach out to the provider.

Document Requirements for Using WhatsApp API

A few documents are required to verify your business on Meta.

1. Link to your fully functional website; It makes it easier for onboarding on Meta.

2. Link to your Facebook page.

3. Certificate of incorporation or MSME Udyog Aadhar(for companies in India). This will help us verify your legal company name and phone number.

4. GST Number(Optional).

After ensuring you have the required things you can reach out to any WhatsApp Business Service Provider to buy their subscription.

How to Get a WhatsApp API Account On Heltar?

Things you need:

1. A number that is not associated with WhatsApp or WhatsApp Business account.

2. Facebook Account Credentials.

If you get the WhatsApp API from Heltar you need not worry about anything further and we will guide you through every step ahead.

Steps for Onboarding:

1. Log in to app.heltar.com.

2. Click on Register.

The following screen is displayed:

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4. Go back to the following screen and fill in the credentials that you created in the last step.​

5. Following screen is displayed. Go to Settings (on bottom left)> WhatsApp API Setup (first option) > Embedded Signup.

6. Fill in with Facebook account credentials.
7. Click on Get started.

​Note: Enter the business name as it appears on the Legal Documents. Click on Next.

8. Click on Next.

9. Enter the required details. Click on Next.

10. Select the country code and enter the number which has to be linked with WhatsApp API.

Note: This number must not be associated with WhatsApp or WhatsApp Business.

11. Enter the received OTP. Click on FINISH.

• The page is redirected to the WhatsApp API Screen. Refresh it once or twice (if needed).

• Upon refreshing you'll see that all the fields have been updated.

• This shows that the onboarding has been successfully done and the platform is usable.

Prerequisites for Business Verification

Any one of the following legal documents-

1.    Business bank statement.

2.    Business registration or license document.

3.    Business tax document.

4.    Certificate/articles of incorporation.

5.    Change of business name (rebranding).

6.    Certificate of incorporation certificate of incorporation.

7.    UDYAM registration certificate (MSME).

8.    Goods and Services Tax registration certificate (GST).

Popular Business providers for WhatsApp Business API, their Features and Pricing.

There are many Business providers for WhatsApp Business API such as Heltar, Wati.io, Interakt, Aisensy, Gallabox, etc.

The features that are offered by different BSPs are Rich Media Support, Chatbot integration for automated responses, No/Low code tools, Analytics, and reporting to monitor performance. You can choose one that best suits your needs. Below is a comprehensive comparison of features offered by a few popular BSPs.

Try Heltar Today​

​Start with our free trial or Book a Demo and experience the difference in service and support. Choose Heltar for a straightforward, feature-rich approach to WhatsApp Business communications that won't strain your budget.