Error Code 131056 occurs when your WhatsApp Business account tries to send too many messages to the same recipient phone number in a short amount of time. This error is accompanied by a 400 Bad Request status and the message, “Too many messages sent from the sender phone number to the same recipient phone number in a short period of time.” Here's a guide on understanding and handling this issue.
Why Does Error Code 131056 Happen?
WhatsApp imposes limits on how many messages can be sent to a specific recipient in a short period. This is done to prevent spamming and ensure that users are not overwhelmed with too many messages from the same business. If your app sends too many messages to the same phone number too quickly, you will encounter Error Code 131056, which indicates a Pair Rate Limit Hit.
What Does Pair Rate Limit Mean?
The pair rate refers to the number of messages that can be sent from your business phone number to a specific customer phone number within a defined time period. WhatsApp’s system limits how many messages a business can send to the same customer in a short span of time to avoid spamming the user. If the message limit is exceeded, this error is triggered.
What Happens When You Hit the Pair Rate Limit?
When you hit the pair rate limit, you are temporarily restricted from sending messages to that particular customer number. The error message suggests that you wait before trying again. However, you can still send messages to other phone numbers without any issues. If you're running a marketing campaign or providing support, you can focus on engaging other users without delay. This is a way for WhatsApp to manage the flow of communication and ensure that users are not bombarded with unwanted messages.
How to Resolve Error Code 131056?
The simplest way to resolve this error is to wait for a while before sending messages to the same recipient.
To avoid hitting this error in the future, try to space out your messages to the same user.
If you’re sending frequent updates, consider grouping your messages. For example, instead of sending separate messages for order confirmation, tracking details, and a feedback form, club them into one comprehensive message.
For more troubleshooting tips or insights on how to optimize your business using WhatsApp Business API check out our other blogs at heltar.com/blogs.