Looking for a WhatsApp Business API alternative for your business? In this article,we’ll be comparing AiSensy and Gallabox's Whatsapp API Offerings. Our methodology is straightforward: We'll analyze the their chepaest and most expensive offerings, excluding the enterprise plans that can vary significantly in features and pricing based on the organizational requirements.
By the end of this analysis, you'll have a clear, actionable understanding of Interakt and Gallabox which will help you make an informed decision. Let's dive in!
Cheapest Plan Comparison: Interakt vs Gallabox
| Feature | Interakt Starter | Gallabox Growth | Winner |
| Annual Cost | ₹9,588/year | ₹28,788/year | Interakt |
| Marketing Conversation Cost | ₹0.882/conversation | ₹0.902/conversation | Interakt |
| Unlimited Agent Logins | Yes | No, only 6 users | Interakt |
| Smart Audience Segregation | Yes | No | AiSensy |
| Multi-Agent Live Chat | Yes | Yes | Tie |
| Chatbot Flows | No | Yes | Gallabox |
| Shopify Integration | Paid | $5/Month | Gallabox |
| Zoho | No | Yes, Free | Gallabox |
| Other Integrations | Pabbly, Webengage, WooCommerce, PayU, Clevertap, Leadsquared | Hubspot, Google Sheet, Cashfree, Kylas, Shiprocket, WooCommerce, Calendarly | Gallabox |
While Interakt offers a more affordable option Gallabox simply has more features. If you are an SME, go with Interakt for sure but if you have the budget, Gallabox has a better overall product. Gallabox has more integration options and better customer support.
Customer Reviews
Interakt User Reviews
"Hi We have used the Whatsapp Interakt Solution they could not achieve the Solution which we aksed so we have moved to some other whatsapp where we getting the reply kind of things. But Interakt not ready to refund which they charged unused month payment. We have not used the product even they charging the apps amount."
~Interakt Customers, Source: Shopify App Store
"pls be aware about billing. we have migrated our WhatsApp services two months ago to different service provider though they are keep charging until we uninstalled the tool. And when we have dropped an email, they simply closed the ticket."
~Interakt Customers, Source: Shopify App Store
It seems that Interakt users have faced some issues with their billings in the past. Due to the lack of support and transparency we would advice users to be cautious while subscribing for Interakt.
Gallabox User Reviews
"Hey! I'm running my business and I've been using Gallabox to help me communicate with my clients more effectively, and assign chats to different team members. It's been great! Using drag-and-drop chat automation, I can filter out leads based on location with the help of a bot. I had a seamless integration with Shopify. Overall, I am enjoying Gallabox."
~Gallabox Customers, Source: Shopify App Store
"Galllabox is really a good platform with multiple features from marketing messages to bots. It's really good app.
I liked the platform, it is helping my business with customer support and managing chats in a better way as well as whatsapp marketing"
~Gallabox Customers, Source: Shopify App Store
It seems that Gallabox has been able to justify it's higher price with the services and features their platform has to offer. Customers seem happy with the product and are ready to pay a premium for it.
Interakt Cons
- A limit of 300 requests/min, meaning 10000 messages would take >30 mins to send!
- No catalogue messaging available for the base pricing, for that you will have to shell out an extra ₹1000/month!
Gallabox Cons
- No monthly plans available, users can only subscribe to Quaterly & Yearly plans. This means spending a minimum of ₹9000/Quater just to try the platform.
- Onboarding for these platforms is quite complicated. Gallabox provides no onboarding assistance for their Growth plans.
- Additional $5/Month for Shopify integrations. For businesses who want WhatsApp on their Shopify store, this will be very costly!
Try Heltar Today
Start with our free trial and experience the difference in service and support. Choose Heltar for a straightforward, feature-rich approach to WhatsApp Business communications that won't strain your wallet. Have a look at some of our other comparisons.
