Error 133008 occurs when too many incorrect attempts are made to input the two-step verification PIN for a phone number linked to the WhatsApp Business API. The error is accompanied by the error message, “Too many two-step verification PIN guesses for this phone number.” This blog explains the error, its causes, and how to resolve it effectively.

Why Does This Error Happen?

This error serves as a security measure to prevent unauthorized access or misuse of a WhatsApp Business Account. If multiple incorrect PIN attempts are made in a short period, the account is temporarily locked to safeguard it.

How to Resolve the Error?

The lockout period is specified in the error's details response value. During this time do not attempt to input the PIN again. After the lockout period is over enter the correct PIN.

If you cannot recall the PIN:

  1. Log in to the WhatsApp Manager with the account linked to your phone number.

  2. Navigate to Account Tools > Phone Numbers from the left-hand menu.

  3. Select the correct WhatsApp Business Account (WABA) from the dropdown.

  4. Click the gear icon next to the phone number.

  5. Click Turn off Two-Step Verification to disable it.

  6. Set the new PIN by sending a POST request to the Phone Number endpoint. Include the new PIN in the request..

For more troubleshooting tips related to WhatsApp Business API, check out our other blogs at heltar.com/blogs.