Sending scheduled broadcasts allows you to communicate with multiple contacts simultaneously. At times, you might need to modify or cancel a scheduled broadcast due to updates in messaging or timing. This guide provides simple steps to help you edit or delete your scheduled broadcasts effectively.
Step 1: Locate Scheduled Broadcasts
Broadcasts scheduled for a specific time will appear under Scheduled Broadcasts in your dashboard.
Step 2: Edit or Delete the Broadcast
To edit, click on the scheduled broadcast and make the necessary changes.
To delete, select the broadcast and click the delete option.
Step 3: Automatic Delivery
Once the scheduled time arrives, the broadcast will automatically deliver the template message to the intended recipients.
But WATI has a lot of limitations:
WATI allows only 5 users per plan, which is difficult for larger teams.
Extra chatbot responses come with additional charges, increasing costs.
The plans are expensive and have high charges for messages.
WATI lacks advanced features like custom JavaScript workflows, unlike tools like Heltar, making it less flexible.
Choosing the right WhatsApp Business API provider is crucial for scaling your business. You can explore free trials of different BSPs to find what works best for you. To save some time and effort, here’s a comprehensive comparison of features, limitations, and pricing.
Feature Comparison: Wati vs. Heltar:
Feature | Wati | Heltar |
Broadcast Messaging | Supports campaigns with restrictions. | 1M+ messages in one click, risk-free. |
Chatbots | No code with OpenAI, Claude, or Gemini. | Drag-and-drop with OpenAI & Javascript. |
Shared Team Inbox | Limited to 5 users per plan. | Unlimited users, intuitive dashboard. |
Customer Support | Basic, extra chatbot responses cost more. | 24/7 support via call, WhatsApp, or email. |
Integrations | Limited, no Javascript support. | OpenAI & Javascript-ready integrations. |
Green Tick Badge | Not included. | Free with all plans. |
Pricing Transparency | High 20% conversation markup. | Transparent, competitive rates. |
Pricing Comparison: Wati vs. Heltar:
Plan | Wati (Monthly) | Heltar (Monthly) |
Starter | ₹2,499 | ₹999 |
CRM + Chatbot | ₹5,999 | ₹1,999 |
Enterprise | ₹16,999 | Custom |
Conversation Pricing: Wati vs. Heltar:
Conversation Type | Wati (Per 24 Hours) | Heltar (Per 24 Hours) |
Marketing | ₹0.90 | ₹0.76 |
Utility | ₹0.34 | ₹0.32 |
Service | ₹0.34 | ₹0.32 |
Heltar stands out as a cost-effective, feature-rich, and scalable solution for small and medium enterprises (SMEs). It offers:
Affordable Pricing: Heltar’s plans are significantly cheaper than Wati’s, starting at just ₹999/month.
Unlimited Scalability: No cap on chatbot responses or users in any plan.
Advanced Integrations: OpenAI and Javascript compatibility for enhanced functionality.
Customer-Centric Features: 24/7 support and a free green tick badge for credibility.
High Volume Messaging: Send over 1,000,000 messages with just one click, ensuring efficiency without risks.
You can start a free trial to explore the features by yourself or book a free demo!
If you have any questions about migrating from one BSP to another, read this blog on All You Need to Know About WhatsApp Business API BSP Migration.
For more insights, tips, and strategies to make the most of your WhatsApp Business API, explore Heltar Blogs.
