Have you ever found yourself wishing you could send a WhatsApp message at the perfect time, even if you're busy or asleep? Scheduling messages on WhatsApp isn't a native feature yet, but there are effective workarounds to achieve it. Whether you’re a busy professional, someone managing events, or just looking to surprise a loved one, here’s your complete guide to scheduling WhatsApp messages.

Let’s dive in ways of how to schedule messages:

1. iPhone Shortcuts

 If you are an iPhone user, the iPhone Shortcuts app is a handy tool that lets users automate tasks, including scheduling WhatsApp messages. Here's how to set it up:

  1. Start by launching the Shortcuts app on your iPhone.

  2. Tap on the Automation tab at the bottom, then tap the "+" sign to create a new automation.

  3. Choose the Time of Day and pick the exact time when you want the message to be sent.

  4. Tap Add Action, then search for and select the Send Message option. You’ll need to specify WhatsApp as the messaging platform.

  5. Pick the person you want to send the message to and type out your message.

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2. Using Third-Party Apps 

SKEDit is an app that makes it easy to automate and schedule messages on WhatsApp. If you want to send WhatsApp messages at a later time but don’t want to remember to do it manually, SKEDit is a great option. It can help you send messages automatically at a set time, making your life easier and saving time.

Here’s how you can use SKEDit:

  1. Go to the Play Store on your Android phone and search for SKEDit. Tap Install to download the app.

  2. After installation, open the app and log in using your phone number or other sign-in options.

  3. Once logged in, choose WhatsApp from the list of apps that SKEDit supports.

  4. Write the message you want to send. For example, you might write:
    “Hi, I hope you’re having a great day! Just wanted to remind you about our meeting tomorrow at 10 AM.”

  5. You can select the contact to whom you want to send the message. Simply pick someone from your contact list.

  6. Pick the exact time and date you want the message sent. For example, set that time in the app if you want it to go out at 9 AM tomorrow.

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3. Using Chrome Extension on WhatsApp Web

  1. Install the Blueticks extension from the Chrome Web Store and open WhatsApp Web, scanning the QR code to log in.  Download Blueticks here.

  2. Select the chat, contact, or group where you want to send the scheduled message.

  3. Click the scheduler icon to open the menu and choose the delivery date and time.

  4. Type your message and click "Schedule Send" to set it for delivery.

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4. Advanced Scheduling options

If you’re managing a business or looking for greater control over scheduled messaging, WhatsApp offers advanced tools through its Business App and API integration. Let’s explore both options and how they cater to different needs.

1. Using WhatsApp Business App

The WhatsApp Business app is designed for small and medium-sized businesses. It includes features like Away Messages, which let you respond automatically during off-hours.

Steps to Use Away Messages:

  1. Open the WhatsApp Business app.

  2. Navigate to Settings Business Tools Away Message.

  3. Enable the feature and write a pre-set message (e.g., “We’re currently unavailable but will respond during business hours.”).

  4. Schedule the hours when you want the away message to activate.

  5. Choose who receives the message: all contacts, specific groups, or certain individuals.

While it’s not a dedicated scheduling tool, Away Messages ensure timely communication when you’re unavailable. This problem can be solved using APIs (Application Programming Interfaces), which allow automating tasks like scheduling WhatsApp messages. Scheduling messages is helpful for busy professionals or businesses that need to send updates on time. While WhatsApp doesn’t have a built-in scheduling feature, its Business API can be used to set up systems that send messages automatically at the right time, making communication easier and more efficient.

WhatsApp Business API is a tool designed for medium—to large companies that want to connect with multiple customers at scale. With automated replies, chatbots, and interactive messages, businesses can create a customized communication flow that caters to their customers' needs.

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2. Using WhatsApp Business API

The WhatsApp Business API is a powerful solution for businesses requiring more advanced functionalities. It enables automation, bulk messaging, and integration with customer management systems.

Key Features of the API:

  1. Send personalized appointment reminders, updates, and marketing campaigns.

  2. Schedule messages for precise delivery to customers at scale.

  3. Access detailed analytics to track message performance.

  4. Integrate with tools like CRM software for seamless communication.

Setting up the API involves registering with a provider like Heltar and integrating it with your business systems. It’s ideal for enterprises handling large volumes of customer interactions.

Comparison: WhatsApp Business App vs. API

Feature

WhatsApp Business App

WhatsApp Business API

Ease of Use

Simple setup for small businesses

Requires technical setup and hosting

Cost

Free to use

Paid (based on provider and usage)

Automation

Basic (Away Messages)

Advanced (Bulk messages, templates)

Scalability

It is an issue

Ideal for  small businesses, enterprises

Integration with Tools

Limited

Extensive (CRM, analytics tools)


Both options have their unique benefits. The WhatsApp Business app offers a free, straightforward solution for small businesses. For larger-scale automation needs, the API provides unmatched automation and customization capabilities.

Scheduling messages on WhatsApp is a great way for small and medium-sized businesses (SMEs) to stay organised and improve communication with customers, but if you seek advanced features beyond simple scheduling, Heltar’s WhatsApp Business API is the perfect solution.

Heltar enables a range of functionalities, such as automated responses, bulk messaging, and message templates, tailored to suit various business needs. By integrating the API into your communication workflow, you can manage customer interactions at scale while maintaining a personalised touch. You can send appointment reminders, share updates, and run marketing campaigns that feel personal and professional. It’s a simple way to manage customer communication and grow your business.

It offers a suite of tools to automate and manage various business functions such as marketing, customer support, and workflows. Key features of Heltar include:

1. WhatsApp Marketing Automation: Businesses can send bulk messages, schedule messages, and track campaign performance, all through WhatsApp.

2. AI Chatbots: Heltar allows businesses to create no-code, AI-powered WhatsApp chatbots that automate customer interactions.

3. Customer Support: The platform provides tools for team collaboration, tracking agent performance, and transitioning from AI chatbots to live agents.

4. CRM and Automation Tools: Heltar integrates with systems like Google Sheets and custom backends, offering automation of various business processes.

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For more easy tips and ideas on how to use WhatsApp for your business, visit heltar.com/blogs.