Want to reach your customers on WhatsApp? Finding Gallabox too expensive? Looking for a WhatsApp chatbot that is affordable and feature rich?
Feeling overwhelmed with the options available, right? We got you covered. In this article let's look at 5 best alternatives to Gallabox. We will look at: Heltar, Interakt, Wati, AiSensy, & Twilio.
What is Gallabox?
Gallabox is an official Meta business partner. This means your business can send unlimited marketing messages without getting banned.
Make chatbots, templates, catalogs, payment portals, and much more with Gallabox. BUT IT'S EXPENSIVE!
Gallabox Pricing:
Growth Plan starts at ₹2999/month and allows upto 6 users & 15 integrations across business apps. Scale & Pro cost ₹5999/month & ₹9999/month respectively and offer assisted onboarding along with varying complexities of WhatsApp bots.
The Scale & Pro plans both only offer upto 6 users now and 25+ users are reserved for enterprise clients with custom pricing.
Gallabox Features:
- Businesses can collect user data with easy WhatsApp flows .
- Your team can build WhatsApp chatbots without writing any code!
- Lead qualification, Service bookings, Order tracking, Surveys, and Event registration all under one provider!
- Generative AI features can be integrated right into the WhatsApp chatbot with Gallabox GenAI.
- Drip Marketing with Gallabox's pre-built templates allows businesses to send sequence of messages at intervals on WhatsApp.
Gallabox Limitations:
- No monthly plans available, users can only subscribe to Quaterly & Yearly plans. This means spending a minimum of ₹9000/Quater just to try the platform.
- Onboarding for these platforms is quite complicated. Gallabox provides no onboarding assistance for their Growth plans.
- Additional $5/Month for Shopify integrations. For businesses who want WhatsApp on their Shopify store, this will be very costly!
Top 5 Gallabox Alternatives - Best for your business
- Heltar
- Interakt
- Wati
- AiSensy
- Twilio.
#1 Heltar - Best Gallabox Alternative
Sell products 10x faster with our mobile & Desktop platforms!
Heltar was built to democratise access to WhatsApp business API to SMEs & reduce Marketing costs of Enterprises.
The pricing starts at ₹799/month and we will heavily critique in this article the offerings you get for that price and how they compare to Gallabox.
Heltar Features:
Unlimited Users! That's right unlike Gallabox, Heltar doesn't impose a limit on the number of user accounts for your dashboard.
Assisted Onboarding for all plans! You do not need to pay extra for better support. The Heltar team will assist you all the way.
Unlimited texts-per-minute on Heltar. This facility is even available in their entry-level plans.
Catalog messages are included with their base models as well and do not cost extra unlike Interakt.
OpenAI Integration: Domain-specific integration with your pre-trained OpenAI models.
24/7 Customer support is available on call, WhatsApp or email & 1,000,000+ messages in one click without getting banned.
Heltar Limitations:
Integrations: Some of the integrations such as Zoho are still under production at Heltar.
No WhatsApp chatbots available for their basic plan.
Heltar Pricing:
Heltar charges ₹799/Month for their WhatsApp CRM dashboard and 1Bot+CRM costs ₹1499/Month. They charge additional ₹1000/Month for 3 more bots. And the Enterprise solutions are also available on custom pricing.
#2 Interakt - Second Best Gallabox Alternative
Interakt provides bulk messages, package tracking details, and OTP verification on WhatsApp. These messages can only be sent through a Meta business provider. Interakt is one among many Meta business providers available in the market.
Interakt Features:
- Auto Retries: Allowing businesses to automatically send messages to failed leads.
- Campaign Summary Report: Allows businesses to track all their campaigns in one single dashboard.
- COD to Prepaid Campaigns: Shopify merchants can ask customers to prepay for their COD orders and send automated out for delivery notifications on WhatsApp.
- WhatsApp Chatbot: Create chat workflows on WhatsApp
- Auto Chat Assignment: Allowing sales managers to auto-assign chats to the sales team.
Interakt Limitations:
- Interakt’s cheapest monthly offering called ‘Growth Plan’ costs ₹2499/month!
- Consumer-level campaign report is not available on the plan that costs ₹2499/month!
- A limit of 300 requests/min, meaning 10000 messages would take >30 mins to send!
- No catalogue messaging available for the base pricing, for that you will have to shell out an extra ₹1000/month!
Pricing:
The cheapest plan Starter costs ₹2499/Month followed by Advanced at ₹3499/Month and then Enterprise plans priced “On Request”
#3 Wati - Third Best Gallabox Alternative
WATI focuses on providing advanced customer segmentation, allowing businesses to target specific audiences and tailor WhatsApp communications based on customer behavior and preferences.
Wati Features:
Broadcast – Bulk engagement with your customers efficiently through customized campaigns.
Chatbots – Create no-code chatbots and integrate them with Claude, Gemini, or OpenAI API Keys to provide responses to queries.
Shared Team Inbox – Have a shared inbox for your team on the WhatsApp Business API.
Wati Limitations:
- Limit on chatbot sessions: Wati restricts the number of chatbot sessions, limiting scalability for high interaction businesses.
- Extra charge for additional responses: Wati adds costs for extra chatbot responses once you surpass the included limit.
- Cap of 5 users per plan: Wati limits user access to 5 per plan, unlike Heltar, which has no user restrictions.
- Basic response-based chatbots: Wati’s chatbots are simple and rely on predefined responses, lacking advanced automation features.
Wati Pricing:
Wati offers three pricing plans: CRM at ₹2,499/month, CRM with ChatBot at ₹5,999/month, and an Enterprise plan at ₹16,999/month.
#4 AiSensy - Fourth Best Gallabox Alterntive
AiSensy’s Smart Campaign Manager helps businesses reach thousands of customers with just one click, making it an efficient tool for mass communication. While some integrations are free, others require payment.
AiSensy Features:
- Single-click broadcasts to reach thousands of customers instantly.
- Top-tier integrations, including Shopify, WooCommerce, and Razorpay.
- Free access to essential integrations like AWRFree.
- Advanced API integration options for seamless automation.
AiSensy Limitations:
- Limited features in Basic & Pro plans: AiSensy restricts key tools that are fully available on Heltar.
- Tags and attributes capped: Features like tags and attributes are limited but come free with Heltar.
- Advanced analytics restricted: AiSensy's basic plans offer limited analytics, which are free on other platforms.
- No campaign scheduler in Basic plan: The Basic plan lacks a campaign scheduler, reducing automation options.
AiSensy Pricing:
AiSensy offers three pricing tiers: CRM Pro at ₹2,399/month or ₹25,908 annually, Pro+ChatBot at ₹4,399/month or ₹47,499 annually, and a customizable Enterprise plan with tailored pricing.
#5 Twilio - Fifth Best Gallabox Alternative
Twilio is a leading omnichannel WhatsApp Business API Provider, offering businesses a seamless integration with various CRM systems. They ensure a unified experience across multiple marketing channels.
Twilio Features:
- Voice API: IVR & self-service allow users to set up a modern IVR with AI-enabled support.
- Twilio Segment CDP: Allows you to create personalized engagement and build customer profiles across platforms on a single platform.
- Twilio Sendgrid Email API: Users can build a custom email API with a brand trusted by top companies.
Twilio Limitations:
- Twilio doesn’t have a dedicated dashboard.
- Additional charge for every message+conversation sent.
- Only API integration is available, meaning no chatbots either.
Pricing:
$0.004/Conversation and $0.005/Message, this cost is very expensive given the Indian alternatives which do not charge additionally for messages.
Why Choose Heltar Over Gallabox?
Metric | Gallabox | Heltar |
Base Subscription Fee | Expensive - Starts ₹2,999/month | Lower, budget-friendly -n Starts ₹999/month |
Pricing Structure | Tiered, complex | Simplified, transparent |
Markup on Conversations | Up to 24.19% (Marketing), 15.04% (Utility/Service) | Flat 5% across all conversation types |
Setup Fees | High for advanced plans | No Setup Fees |
API Integrations | Charged separately (e.g., USD 5/month for Shopify) | No extra charges |
Onboarding Support | Only in Scale Plans and above | Available to all customers |
Customer Support | Limited (No setup support in Growth plan) | Full support for all customers |
User Interface | Complex & Difficult to navigate | Intuitive & user-friendly |
Lower Platform Fees and Markups
Gallabox: Gallabox’s pricing plans start from ₹2,999 per month, scaling up to custom pricing for the Pro plan. The multiple packages and tiered features make it expensive, especially for small and medium-sized businesses. The incremental costs for unlocking advanced features force businesses to either commit to higher-tier plans or compromise on functionality.
Heltar: In contrast, Heltar offers lower subscription fees with a base plan starting at a more affordable monthly rate. It is designed to be budget-friendly for businesses of all sizes, particularly small and medium enterprises (SMEs) looking to minimize upfront costs, along with a simplified and transparent conversation pricing model, charging a flat 5% markup across all conversation types.
No Extra/Hidden Charges for Integrations
GallaBox: While GallaBox provides robust features, many advanced capabilities are locked behind higher-priced plans. Essential features like advanced analytics, automated workflows, and API integrations are only available in the more expensive plans. Apart from that, GallaBox charges extra fees for employing integrations, like an additional USD 5 per month for a shopify integration.
Heltar: Heltar includes advanced features—automation, analytics, customer segmentation. Businesses benefit from unrestricted access to essential tools allowing them to leverage full functionality of the platform.
Intuitive and User-Friendly Interface
Gallabox: Gallabox offers a variety of features, but the interface could be difficult to learn for inexperienced users. The tiered functionality makes it hard to locate important tools within the complex menu structure it offers. It may be a real pain for people who are not familiar with navigating multi-tiered software ecosystems.
Heltar: Heltar’s platform is designed with ease of use in mind. It features an intuitive interface, making it simple to navigate, even for those new to such systems. The user-friendly dashboard provides easy access to key tools, reducing the learning curve and allowing businesses to get up and running quickly without sacrificing functionality or efficiency.
Well Rounded Customer Support: While GallaBox does not provide even setup support in the growth plan, in Heltar, End-to-End Customer Support is made available to all customers, irrespective of their subscription plans. For us, at Heltar, Our Customers are our biggest priority, and we ensure they are well served through a comprehensive knowledge transfer of our platform and continued assistance.
Try Heltar today!
Start with our free trial and experience the difference in service and support. Choose Heltar for a straightforward, feature-rich approach to WhatsApp Business communications that won't strain your budget.
