Error code 131057 occurs when your WhatsApp Business Account enters maintenance mode. During this time, you may be unable to send messages or perform other account-related actions and get the following error message: “Business Account is in maintenance mode”.
What Does Maintenance Mode Mean?
When your account is in maintenance mode, it means:
The account is temporarily unavailable for use.
It may be undergoing system updates or a throughput upgrade. In case of throughput upgrade your account will return to normal functionality within a few minutes.
What to Do When You Encounter This Error?
1. Wait for a Few Minutes
Maintenance mode is usually brief and most accounts are restored to full functionality within minutes.
2. Contact Support
If your account remains in maintenance mode for an extended period, contact WhatsApp Business Support through your Meta Business Manager.
For more troubleshooting tips related to WhatsApp Business API, check out our other blogs at heltar.com/blogs.
