Error code 132001 occurs when the template you are trying to use:
Does not exist in the specified language.
Has not been approved by WhatsApp.
Has recently been created or modified and is not yet available.
This leads to the following error message, “The template does not exist in the specified language or the template has not been approved.” Here’s a simple guide to understanding and fixing this error.
Why Does This Error Occur?
The template name in your API request does not match the name in WhatsApp Business Manager.
The language specified in your request is not available for the template.
The template has not yet been approved by WhatsApp yet.
Templates that were recently created or updated may take some time to become usable.
Steps to Fix Error 132001
1. Verify the Template Name
Log in to your WhatsApp Business Manager.
Navigate to Message Templates and check the exact name of the template you’re trying to use.
Ensure the template name in your API request matches exactly, including case sensitivity.
2. Check the Language Locale
Confirm that the language locale has correctly been specified. Language codes (e.g., en_US for US English) must match the approved locale.
3. Confirm Template Approval
Go to your WhatsApp Business Manager and verify that the template’s status is Approved. If it’s still pending approval, wait until WhatsApp approves it before trying again.
4. Wait for Processing
Recently created or modified templates may take a few minutes to sync. Wait and retry the request after some time.
For more troubleshooting tips related to WhatsApp Business API, check out our other blogs on heltar.com/blogs.
