Wati vs Gallabox - Objective Competitor Comparison (2024)

Looking for a WhatsApp Business API alternative for your business? In this article,we’ll be comparing Wati and Gallabox's Whatsapp API Offerings. Our methodology is straightforward: We'll analyze the their chepaest and most expensive offerings, excluding the enterprise plans that can vary significantly in features and pricing based on the organizational requirements.

By the end of this analysis, you'll have a clear, actionable understanding of how Wati and Gallabox stack up, enabling you to make an informed decision that aligns with your business communication strategy.

Cheapest Plan Comparison: Wati vs Gallabox

Wati offers a more affordable and feature-rich plan compared to Gallabox, particularly with its lower annual cost, unlimited agent logins, and advanced audience segmentation. However, Gallabox provides valuable features like chatbot flows and more integration options, making it a strong choice for businesses looking for these capabilities. Overall, for cost-conscious users prioritizing core features, Wati is the better option, while Gallabox may be more suitable for those needing advanced automation and integrations.

Gallabox & Wati Customer Reviews

Wati Reviews

I am very unhappy about this extension, i could not connect with my ZOHO, it never showing the settings page for integration, and there is no option for contact this people. either ZOHO or WATI Blaming each other when we connect them.

I'm happy that you gave this step to a so important feature for Zoho, however the integration still too weak. After a few tests I undone the integration and gave up about it. I hope you continue working hard on it to make it work properly and effectively. Don't forget to give special attention also for it's efficiency though Zoho mobile app, as one of Whatsapp biggest advantage is mobility, not only for the customer but also to the company.

​~Wati Customers, Source: Zoho Marketplace​

​

Gallabox Reviews

I find Gallabox to be a very user-friendly platform that simplifies managing WhatsApp communications. It integrates seamlessly with popular CRM tools and e-commerce platforms like Zoho, Shopify, and WooCommerce, which makes it easy to streamline operations. The WhatsApp Chatbots are particularly useful, automating many customer interactions and ensuring quick responses. I’ve also found the platform's multi-agent shared inbox to be a great feature for team collaboration, ensuring no customer query goes unanswered.

One of the standout features for me is the flexibility Gallabox offers in terms of automation and customer engagement. I can easily run WhatsApp drip campaigns and broadcast messages tailored to specific audience segments. This has helped improve marketing efforts and customer retention. The platform is also highly responsive, and their support team is always quick to assist, which has made my experience even better. Overall, it’s a solid tool for businesses looking to enhance communication through WhatsApp

​~Gallabox Customers, Source: G2

Try Heltar Today

Start with our free trial and experience the difference in service and support. Choose Heltar for a straightforward, feature-rich approach to WhatsApp Business communications that won't strain your wallet. Have a look at some of our other comparisons.