Hundreds of customers that you want to target for the next big promotion or announcement? Choosing WhatsApp Business API as a medium of communication might seem to be the right choice for you as a business. WhatsApp has become one of the biggest primary communication platforms with 2.7 billion daily active users across the world.
A simple yet cost-effective form of reaching out to all these people is by using a WhatsApp Business API provider like Heltar- Best WhatsApp Business API which helps you sell 10x faster!
What is WhatsApp Business API?
WhatsApp Business API is a simple interface that lets you use the programmable APIs by Meta. You can broadcast millions of messages in 1 single click, create WhatsApp chatbots and improve the overall user experience over WhatsApp for your business.
Benefits of using WhatsApp API:
Send unlimited messages to people without getting banned.
Automate WhatsApp chats using AI chatbots.
Build customer trust by getting a verified badge on WhatsApp.
Sell 10x faster on WhatsApp than other mediums.
WhatsApp Business Application Vs WhatsApp Business API
WhatsApp Business Application is very different from WhatsApp Business API. There are limitations on the former when it comes to leveraging all the features of WhatsApp, which are:
You can broadcast a message to only 256 people at once.
(Note: These messages are only delivered to people who have saved your contact number in their contacts.)
Does not support chatbots or automation.
Conversation analytics like sent, delivered, seen, replied are not available.
Does not allow integrations with third-party applications.
Does not support interactive messages (button messages).
Team inbox can be accessed through maximum 4-5 devices.
Why should you switch to WhatsApp Business API?
1. Scalability
WhatsApp Business API allows companies to manage their customers efficiently in a cost effective manner on WhatsApp. They can scale their customer support infinitely and streamline the business operations.
2. Automation
WhatsApp chat automation is possible over WhatsApp with Business API. Reply and solve all customer queries instantly with chatbots, automatic replies. Reply Faster, Reply Smarter with Heltar’s BotBuilder!
3. Personalised messaging
Send hyper personalised texts to the users, increasing the engagement rate by 93%.
Ditch the old ways of mailing and calling, switch to Heltar- Official WhatsApp API!
4. Multiple integrations
Integrate with your backend system or any third party application. WhatsApp Business API allows flexible integrations to businesses for easier WhatsApp communication with the WhatsApp users.
What is the WhatsApp API pricing?
WhatsApp API pricing consists of:
1. Meta conversation Charges
Meta charges the business based on the conversations that occur.
Every conversation is a 24 hour window, where the businesses are charged once in a period of 24 hours for either sending or receiving the WhatsApp message.
These conversations could be:
1. Business Initiated Conversations
These are conversations started by businesses. They are typically done in form of templates to which a user can reply.
2. Service Conversations or User Initiated Conversations.
These are conversation started by the user.
(Read about the pricing structure for WhatsApp Business API Providers)
2. Business Service Provider Charges
Business Service Provider or BSP charges the businesses a platform fee based on various plans offered.
The plan at Heltar starts from just INR 499/ month.
Heltar offers the Lowest Price for WhatsApp Business API!
Calculate the conversation pricing with our Pricing Calculator.
How can I access WhatsApp Business API?
You can access WhatsApp Business API through WhatsApp API Providers like Heltar- Free to use WhatsApp API.
Avail free trial for a month now with Heltar!
What are the eligibility requirements to use the WhatsApp Business API?
To start with WhatsApp Business API, a business should have:
- A business website (with legal business name mentioned on it)/ business email address.
- A phone number, not to be liked with any WhatsApp account.
You can use a new number or delete the WhatsApp account from an old one to use it for WhatsApp Business API account. - Legal business documents which include:
- Certificate of Incorporation or an equivalent documents
- MSME Certificate
- GST Certificate
Frequently Asked Questions
Q. Can I use WhatsApp Business and WhatsApp Business API on the same number?
Ans. No, you can't use the number for WhatsApp Business application and API. You need to either source a fresh phone number or delete the WhatsApp account on an old number.
Q. Are the conversations free if the user texts first?
Ans. No, user initiated conversations are not free. Although, they are relatively cheaper if compared to the business Initiated conversations.
Q. Do I get free trial for WhatsApp Business API?
Ans. Yes! Heltar offers a 1 month free trial.
Q. Can I integrate chatbot to my WhatsApp account?
Ans. Yes, you can deploy unlimited chatbots with Heltar. Make sure you're onboarded first on the platform!
Q. How many people can log into the WhatsApp Business API account?
Ans. With Heltar, you can have unlimited people logged into the same WhatsApp Business API account. This comes really handy when you have a large team dealing with communication on WhatsApp.
