If you’re working with WhatsApp’s API and encounter the 2067 - Flow DRAFT Mode Not Allowed error, it means you are trying to send a Flow that is still in DRAFT mode. WhatsApp does not allow sending unpublished or unapproved Flows, which is why this error occurs.
Causes of the Error
Flow is in DRAFT Mode: The Flow has not been published or approved yet.
Incorrect Flow ID or Status: The Flow ID referenced in your API request may not correspond to an approved Flow.
Ongoing WhatsApp API Issues: Sometimes, WhatsApp may have temporary service disruptions affecting Flow statuses.
How to Fix It
1. Check the Flow Status
Go to your WhatsApp Business Manager.
Navigate to Flows and check the status of the Flow you are trying to send.
If it is in DRAFT mode, publish it first.
2. Verify the Flow ID
Ensure you are using the correct Flow ID in your API request. You can check this in the WhatsApp Business Manager or via API retrieval methods.
3. Check for WhatsApp API Downtime
Visit WhatsApp’s Status Page to see if there are any ongoing outages. If WhatsApp is experiencing issues, wait until they resolve the problem before retrying.
4. Contact WhatsApp Support
If the issue persists despite publishing the Flow, contact WhatsApp Business API support. Provide details such as the Flow ID, API request, and timestamps to get faster assistance.
For more troubleshooting guides on WhatsApp API errors, check out our other heltar.com/blogs!