The missing_capability error occurs when an app linked to a WhatsApp Flow does not have the required endpoint capability. This prevents the Flow from executing properly and may disrupt automated interactions with users.

What Causes missing_capability?

This error typically happens due to:

  1. Incorrect App Permissions – The app does not have the necessary permissions to access certain WhatsApp API endpoints.

  2. Misconfigured API Access – The app is missing required API capabilities for the requested operation.

  3. Outdated App Settings – The linked app may not be updated with the latest capabilities needed for the Flow.

How to Fix the missing_capability Error

Follow these steps to resolve the issue:

1. Check and Enable Required Permissions

  • Go to Meta Business Manager and review the app’s permissions.

  • Ensure that the app has access to all necessary WhatsApp API capabilities.

2. Verify API Access Settings

  • Check the API documentation to confirm required capabilities for your Flow.

  • Enable missing capabilities in your app settings.

3. Update App Configuration

  • Ensure the app is correctly linked to the WhatsApp Business Account.

  • If using third-party integrations, verify they support the required API capabilities.

4. Reauthorize API Access

  • Disconnect and reconnect the app to refresh permissions.

  • Generate a new access token and test API requests again.

By following these steps, you can resolve the missing_capability error and ensure seamless operation of WhatsApp Flows for your business. For more troubleshooting tips related to WhatsApp API, check out heltar.com/blogs.