The missing_capability error occurs when an app linked to a WhatsApp Flow does not have the required endpoint capability. This prevents the Flow from executing properly and may disrupt automated interactions with users.
What Causes missing_capability?
This error typically happens due to:
Incorrect App Permissions – The app does not have the necessary permissions to access certain WhatsApp API endpoints.
Misconfigured API Access – The app is missing required API capabilities for the requested operation.
Outdated App Settings – The linked app may not be updated with the latest capabilities needed for the Flow.
How to Fix the missing_capability Error
Follow these steps to resolve the issue:
1. Check and Enable Required Permissions
Go to Meta Business Manager and review the app’s permissions.
Ensure that the app has access to all necessary WhatsApp API capabilities.
2. Verify API Access Settings
Check the API documentation to confirm required capabilities for your Flow.
Enable missing capabilities in your app settings.
3. Update App Configuration
Ensure the app is correctly linked to the WhatsApp Business Account.
If using third-party integrations, verify they support the required API capabilities.
4. Reauthorize API Access
Disconnect and reconnect the app to refresh permissions.
Generate a new access token and test API requests again.
By following these steps, you can resolve the missing_capability error and ensure seamless operation of WhatsApp Flows for your business. For more troubleshooting tips related to WhatsApp API, check out heltar.com/blogs.